When do I pay for my video?
When you approve your video, we’ll send you an invoice for the balance due.
Once the balance is received, we’ll send a link to download the video.
In what format is my video delivered?
Your video is delivered as a 1080HD .mp4 video file.
How do I download my video?
You’ll be sent a link which will take you to a download screen.
You'll see a number of different download options - please select "Original" for uploading to youtube etc.
What can I do with my video file?
- Play it directly from your computer
- Upload it to youtube
- Play it on your website
- Place it within a powerpoint presentation
- Upload it to your social media pages
- Link to it from an email
What can’t I do with my video?
Unless specifically agreed with the producer at the start of the project, you can’t use your video as a 'commercial', or 'pre-roll' prior to other content running - such as commercials that play on YouTube before the requested content begins.
This is because the music and voiceover would both require a more expensive, commercial licence.