What are your terms of business?
Here are our standard terms of business
In this article
Payment
50% non-refundable deposit will be paid in advance of each video
The balance will be payable on completion & approval by the Client
The Client has 2 weeks for final approval before the balance payment is automatically due
All prices quoted are ex UK VAT
All prices in £GBP or $USD - whichever is appropriate
No credit terms are offered. Prompt payment only
Payment by bank transfer or credit card only.
Due to exchange rate fluctuations, non-UK quotes are only valid for 30 days.
Amends & approvals
Your quotation allows for 1 voiceover recording session per video. Additional voiceover recording will be paid for by you, unless specified in a separate Quotation & Specification.
The video specification includes revisions at each approval stage. The project will not progress to the next stage until it is 100% approved by you.
At each stage, approval will be confirmed in writing by you.
Once an approval stage is confirmed as approved, further revisions or requests for changes may be chargeable, at the discretion of the Studio.
Your final pre-delivery amends will be attended to in one session, once they are all received, ie, amends aren’t sent as a series of piecemeal requests.
Runtime
If your video exceeds the agreed runtime, you may be required to pay for the additional runtime at a pro rata rate.